Privacy Policy
This Privacy Policy explains how Finemark Inc. ("Finemark," "we," "us," or "our") collects, uses, shares, and protects information when you visit www.finemarkgroup.com or engage our freight brokerage services.
Affiliated properties: finemarkgroup.com and Finemark AI (finemark.ai) are both owned and operated by Finemark Inc. (MC #989644), Fort Wayne, IN. This Privacy Policy applies to both.
1. Information We Collect
Information you provide. When you request a quote, contact us, or do business with us, we may collect your name, company, email address, phone number, and shipment details such as origin, destination, commodity, weight, and dimensions — along with any other information you choose to share by form, email, or phone.
Information collected automatically. When you visit our website, we may automatically collect your IP address, browser and device type, referring pages, and pages viewed, using cookies and similar technologies.
2. How We Use Your Information
- To provide quotes and arrange transportation between shippers and carriers.
- To communicate with you about shipments, quotes, and your requests.
- To operate, maintain, secure, and improve our website and services.
- To comply with legal, regulatory, and safety obligations.
- To send operational, transactional, marketing, and promotional messages (see Section 3).
3. Communications & Mobile / SMS Consent
By providing your phone number or email address, you consent to receive communications from Finemark Inc., including operational, transactional, marketing, and promotional messages. You may opt out of marketing communications at any time by contacting us or using the opt-out option in the message; operational and transactional messages related to active shipments will continue regardless of marketing opt-out.
SMS / text messaging program. If you opt in to receive SMS updates from Finemark Inc.:
- Message frequency: up to 1–2 messages per month (frequency may vary).
- Types of messages: shipment tracking updates, scheduling notices, and important account alerts.
- Consent: by opting in, you agree to receive automated messages from Finemark.
- Opt out / help: reply STOP to stop receiving messages, or reply HELP for help. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories stated in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Information
- Carriers & transportation providers — to arrange, dispatch, and complete the transportation of your freight.
- Service providers — vendors who support our operations (such as technology, communications, and payment processing) under obligations of confidentiality.
- Legal & safety — when required by law, regulation, or legal process, or to protect the rights, property, or safety of Finemark, our customers, or others.
- Business transfers — in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information.
5. Cookies & Analytics
We use cookies and similar technologies to operate our website and understand how it is used. We may use analytics services (such as Google Analytics) to help us improve the site. You can control or disable cookies through your browser settings, though some features may not function properly without them.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy, and to comply with our legal, tax, and recordkeeping obligations.
8. Your Choices & Rights
You may request to access, correct, update, or delete your personal information, and you may opt out of marketing communications, by contacting us using the details below. Depending on your location, additional privacy rights may apply.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
10. Children's Privacy
Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, please contact us and we will take appropriate steps to remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The version posted at www.finemarkgroup.com is the version that applies. Your continued use of our website or services after an update constitutes acceptance of the revised policy.
Questions about your privacy?
Finemark Inc.
2210 Maplecrest Rd, Ste 5
Fort Wayne, IN 46835
Phone: 260-918-1973
Email: admin@finemarkgroup.com